Cancellation Policies

 

Holiday Boarding

When making a holiday boarding reservation you will be asked to place a card on file with us. If you wish to cancel your reservation, please give us 48 hours’ notice prior to the start date of the reservation to avoid a $50 penalty.

The cancellation charge will apply for any reservation that falls over the following holidays:

New Year’s Eve – Easter – Memorial Day
Independence Day – Labor Day – Thanksgiving – Christmas




Full and Mini Groom

When making a full or mini groom appointment you will be asked to place a card on file with us. If you wish to cancel your reservation, please give us 24 hours’ notice to avoid a penalty charge. This penalty charge will be 50% of the base price of your pup’s cut.

Please note: If three or more total appointments result in no-call no-shows, a non-refundable deposit of the full base price must be made prior to securing any future grooming appointments with either Ashley or Sharla.